<aside> 📜 TABLE OF CONTENTS

• Introduction
• Getting Started
• Architecture
• Configuration
• Usage
• API Documentation
• Database Schema
• Integration
• Security
• Troubleshooting
• Maintenance
• User Support and Training
• FAQ
• Appendices
• Changelog

Wrap-up

</aside>

<aside> 💡 This "User Support and Training" section provides a clear and accessible way for your clients to access support and training resources. It offers information on how to contact support, details about support channels, guidance on using the knowledge base and FAQs, and information about training resources. It's a user-centric approach that helps clients get the assistance they need when using your application.

</aside>

<aside> ✏️ Below is a sample content. Feel free to modify it.

</aside>

Product Name: [Product Name] Version: [Version] Date: [Date]

User Support and Training 💁

Contacting User Support

Overview: If you encounter issues or have questions about our application, our dedicated support team is here to assist you. Here's how to contact us:

• Support Email: Send your inquiries to [Support Email Address].
• Support Phone: Call us at [Support Phone Number].
• Support Portal: Use our web-based support portal at [Support Portal URL].

We aim to respond to your inquiries promptly, and our support team is ready to help you with any challenges you may encounter.

User Support Channels

Overview: We offer multiple support channels to cater to your preferences and provide assistance in the way that suits you best:

• Live Chat Support: For real-time assistance, you can engage with our support team through live chat.
• Community Forums: Join our forums to ask questions, share experiences, and learn from other users.
• Social Media Support: Connect with us on social media platforms for support and updates.

Knowledge Base and FAQs

Overview: Our knowledge base is a valuable self-service resource to help you find answers to common questions and troubleshoot issues. Here's how to make the most of it:

• Searchable Content: Use the search feature to find articles and guides that address your queries.
• FAQs: Check out our Frequently Asked Questions for quick answers to common queries.
• Tutorials and Guides: We provide step-by-step tutorials and guides to assist you with various tasks.

Training and Workshops

Overview: We offer training resources and workshops to help you become proficient in using our application:

• Scheduled Workshops: Attend our scheduled online workshops and webinars to deepen your knowledge of our application's features.
• Video Tutorials: Access a library of video tutorials demonstrating key features and workflows.
• Onboarding Assistance: If you're a new user, take advantage of our onboarding assistance to get started quickly.

In the following section, we'll explore frequently asked questions to provide you with comprehensive answers and insights.